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What do you expect from your SI Implementation partner for the success of ERP implementation. Bring best practices - Not to offer more CR's Leveraging standard functions 20% Need more honesty to work with the Users until their processes are fully mapped & Users are trained 40% Focus on process automation/ integrations/ Real time data/ BI analytics 13% Stick to basics 27% Total votes: 15 |
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25th October 2017, 06:30
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Member
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Join Date: Jun 2006
Posts: 58
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Baan: IV, V, LN -
DB: Oracle, MS SQL -
OS: NT, Unix, Linux
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Insurance to cover the ERP implementation failure
Dear all,
Does anybody know if there are companies sell the insurance to cover the loss of the ERP system implementation failed? If yes, please give me the names of those company or the website.
Thanks in advance!
Best Regards!
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25th October 2017, 14:35
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Guru
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Join Date: Sep 2001
Location: Kentucky, USA
Posts: 7,819
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Baan: Baan 4C4 A&D1 -
DB: Oracle -
OS: Sun Solaris
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Well never heard of this myself, but never really concerned myself with it. I have heard of some companies taking their implementation partners or the software vendor to court over failed implementations - but no first hand knowledge of it.
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Mark
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25th October 2017, 14:53
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Guru
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Join Date: Sep 2012
Location: India
Posts: 2,503
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Baan: LN FP 1-9, 10.4, a little bit of Baan IV -
DB: SQL Server 2008, Oracle -
OS: Windows Server 2008 R2, Unix
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Quite an interesting question. "Bookmarked" !
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Regards,
Bhushan
Unless you try to do something beyond what you have already mastered, you will never grow!
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25th October 2017, 17:52
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Guru
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Join Date: Jan 2002
Location: Eastern US
Posts: 528
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Baan: LN Cloud Edition -
DB: Oracle/Windows -
OS: Unix/Linux/Windows
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The "real" insurance against implementation failure is the quality of your team. That would be the client's team and the consultants hired to HELP them with the job.
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25th October 2017, 18:03
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Senior Member
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Join Date: Sep 2001
Location: CT, USA
Posts: 164
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Baan: 4c4 sp 30 -
DB: SQL 2008 R2 -
OS: Windows 2008 R2
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biggest issue I foresee and why they all end up in court would be agreeing on what constitutes "failure".
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Gary
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27th October 2017, 08:13
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Member
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Join Date: Jun 2006
Posts: 58
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Baan: IV, V, LN -
DB: Oracle, MS SQL -
OS: NT, Unix, Linux
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Dear All,
thanks for all your replies!
As you know, the clauses of the professional service agreement are becoming more and more close to the physical goods supply agreement. In order to prevent the losses or indemnifications, both the clients and services providers should have the requirement to have a insurance compensition.
I ever heared several years ago that there are some company provide this kind of insurance.
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29th October 2017, 14:22
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Senior Member
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Join Date: Jul 2009
Location: Hyderabad, Andhra Pradesh, India
Posts: 150
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Baan: L.N 6.1 FP7, 10.3, 10.4 & 10.5 -
DB: SQL Server -
OS: Windows
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Interesting Topic.... Never Heard before...
Well, as rightly mentioned by @Benito, it's the Team who is going to make the change.
Utmost care must be taken while selecting an ERP Vendor, and the Consultants (Ofcourse, you also need to select the best Internal Team - Super Users).
Though we have less chances of getting Fake Experienced Candidates (Unlike SAP/Oracle), there are chances, you might get few in-experienced candidates projected by the ERP Vendors as an Experienced Candidates.
Hence, It is highly advisable to check the knowledge levels of the Consultants (through interviews/interactions), visit their LinkedIn Profiles, and check their background (BaaN is a Small World - So, not a big deal) before on boarding them.
Cheers!
__________________
Sasi Kanth V
Infor ERP LN Solution Architect
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